Heathrow's new Terminal 5 opened this week...to immense chaos. And I was one of the lucky ones who braved the new T5 today. Thankfully, my flight was not one of the 50% of the ones cancelled, I did not get trapped in a elevator, my bags arrived in Amsterdam on time and without error...so I suppose I should count my blessings.
Now, there was there 2 hour wait on the tarmac as the Heathrow baggage carriers loaded, unloaded, and then reloaded the bags on my plane. Apparently, they had put too many pieces of luggage on the plane for the number of passengers on the flight. Somewhere tonight, somebody is wondering where their suitcase is...
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